Term and Condition

In General Shipping Payment Replacement and Return Cancel Order and Refund

Updated on November 4, 2020.

A. In General

  1. Only persons of legal age, 18 or 20 years, or older depending on your place of residency, who are not under guardianship, with a physical address in one of the countries that Lucky Tree Co. provides deliveries to can place an order.
  2. “Year-End Blessing” promotion period: 11/09/2020~12/31/2020. Customer who place an order from Lucky Tree official website this period subject to the discount: original price 30% off.
  3. The price is for goods only. It does not including the shipping、 import tax and tariff and other custom clearance charge.
  4. “Thanks Giving Free Delivery” promotion period: 11/09/2020~11/30/2020. customer who place an order successfully with us  during this period subject to this door to door free delivery.
  5. “Fight Covid-19 with You” the first 50 order placed in December, will subject a free delivery service. Started on 1st of December. Benefit to number 1 ~50 orders made successfully on line. The delivery charge will start to count from the 51st order. There will no any notice in advance but the customer is able to see the delivery charge condition in the payment detail before they process the payment.
  6. Please provide correct receiver name、contact information and delivery address. Any false information may lead to delivery failure. We are not obliged to this issue and not accept any return and refund.
  7. After payment succussed, you will given an order number of each order received. You are welcome to log in the member center to check latest order status and shipment status at anytime.
  8. 3 working days after your payment succussed, and order received correctly, we will email you with “order confirmation notice” to confirm your order with us.  Meanwhile, you are welcome to tracking your order status from member center.
  9. The amount you paid on line is not included your import tax、tariff and related custom clearance charge. It is your obliged to pay to your local custom when the courier service provider informed.
  10. Lucky Tree Bio. Co. reserves the right to designate third-party logistics and make changes of this activity in anytime.
  11. The Terms and Conditions are governed by the laws of Taiwan, Republic of China the parties irrevocably submit to the exclusive jurisdiction of courts of Taiwan.